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Any malfunction in the Product resulting from exposure of the Product to dirt, sand, water including rust inside the Product, fire and/ or shock.į. Any multifunction in the Product resulting from inadequate safekeeping, storage at high temperatures or humidity, storage with mothballs or leakage of batteries.Į.
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Product operation outside the usage parameters stated in the user manual provided with the product.ĭ. The Product is operated and/or maintained in ways other than recommended by CIPL in the user manual. The Product is modified, repaired, maintained and /or opened, disassembled by any party other than MSC i.e damage arising out of unauthorized modification, repair, and alteration.Ĭ. The Warranty of the product(s) shall be rendered null and void if:ī. In the event of repairs or replacement of any part(s), during the warranty period, the warranty of the Product shall thereafter continue only for the unexpired period of original warranty. The replaced part(s) shall become the property of CIPL. CIPL reserves the right to use re-engineered part(s) with performance parameter equivalent to the similar new part(s), for performing the warranty services. Within warranty period, MSC will repair or replace any defective part(s) of the Product(s), if required, to rectify the problem in the Product(s). Warranty does not cover damage caused due to act of God & force majeure events including but not limited to fire or water damage, electrical disturbances etc. Warranty does not cover warranty of functionality of the Product(s).į. In case of any manufacturing/workmanship defect in the Product which is not repairable, the Product will be replaced at the sole discretion of CIPL.Į. The warranty does not cover accessories and consumables, like case, strap, lens cap, charger, batteries memory card etc.ĭ. The warranty is limited only to the manufacturing /workmanship defects in the Product(s).Ĭ. Warranty is provided only on product(s) which are purchased from CIPL Authorized Dealer / Reseller / Authorized Online Resellers.ī. For further details contact CIPL Call Centre at 18 and 18 or visit us at. The Customer needs to carry the product(s) to the nearest CCC / MSC at its own cost. Warranty shall always be Carry in WarrantyĬarry-in Warranty: Carry-in Warranty service requires that the product(s) be brought to the CCC / MSC Authorized Service Franchise. If a Customer transfers the ownership of product(s) to another end user, the remainder of the warranty period may also transfer to the new owner.Ĭustomer shall be required to provide proof of purchase Invoice with seller GSTN including Warranty Card of the Product(s), as a pre-condition for availing the warranty of the Product(s). Tracking system (Service Edge) or Warranty Card and Customer Invoice date. Warranty validation / Warranty period confirmation would be done through either Online Warranty Serial No. Product(s) is covered under one year standard warranty and one year additional warranty from the date of Product(s) purchase by the customer. Master Service Centre : CIPL’s Master Service Centre / CIPL Service Dealer’s Master Service Centre (MSC).ĬIPL’s Warranty for the Product(s) is only against any defects in the manufacturer's material or workmanship, which provide for the repair of the defective Products(s).ĬIPL’s warranty does not cover against any accidental damage, loss, acts of god, or misuse /abuse of the Product(s) or any other event not attributable to the manufacturer's material or workmanship or manufacture of the product. Camera Collection Centre : Camera Collection Centre (CCC) Authorized Service Franchise within the territory of India, which collect the product(s) for repair and send the Product(s) for repair to CIPL's Master Service Centres / CIPL Service Dealer's Master Service Centre (MSC).Į.
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Customer : An end-user (a person, firm, company or the legal entity) which purchases the Product(s) from CIPL or its Authorized Dealers / Authorized Resellers / Authorized Online Resellers.ĭ. Refer the Authorized Dealers / Authorized Resellers / Authorized Online Resellers list at CIPL Website i.e Canon Digital Camera purchased out of India is not covered under Product definition and accordingly not eligible for CIPL Warranty.Ĭ. Product(s) : Canon Digital Cameras and Lens imported marketed and sold by CIPL, either directly or through its Authorized Dealers / Authorized Resellers including Authorised Online Resellers. CIPL : Canon India Private Limited, a company duly registered under the Companies Act having its Registered Office at Unit No 214 to 218, 2nd Floor, Narain Manzil, Barakhamba Road, Connaught Place, New Delhi-110001.ī. Unless the context otherwise requires, the following terms would have the prescribed meanings:Ī.